Synchrony Financial Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Synchrony Financial Bank account or service department,

Other bank product/service Account opening, closing, or management New Jersey

I attempted to access my money market account and was told the account was dormant even though I did everything requested by the bank to keep the account active

Synchrony Financial customer in New Jersey
Feb 12, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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How Synchrony Financial handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialAccount opening, closing, or management62.5%14.3%23.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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