HSBC North America Holdings Inc. Bank Account Or Service Complaint

HSBC North America Holdings Inc. Bank account or service department,

Savings account Account opening, closing, or management New York

I had a money market account with HSBC.. I closed it on -/-/2016. I only received interest through -. I was owed 9 days interest totalling about $11.00, which I know is a very small amount. I still have a checking account & credit card ( both mostly inactive ) at that bank. They could easily credit the interest to those accounts but wo n't. Their customer service department is a nightmare. After marathon waits on hold enduring music which seems designed to be annoying, you speak to a series of exquisitely polite human automatons who keep connecting you to someone else until eventually you either get disconnected or speak to a supervisor who tells you to call back later or says someone will call you back ( they never do ). I 'm tempted to just let them keep the $11.00 but I do n't want to let them get away with it & I can not handle another session w/the customer service dept. Please make them pay me the interest which they do n't even dispute they owe me.