Northwest Trustee Services, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Northwest Trustee Services, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Washington

It is too long of a story. Suffice to say that - bank took 7 months processing our modification request for an non-owner mortgage modification then denied us in - - because the house was not owner-occupied though we applied under the rules for a non-owner occupied. We reapplied using - - ... cost of $2500.00 after spending $400.00 from a lawyer whor recommended their free service..from - Washington in - -, who submitted a - plus page modification package -/-/-. But - did not tell Northwest Trustee Services to postpone the sale that was scheduled in - for Friday, - -. Nor did - inform NWTS that they had received a modification package. - then received update document -/-/-. Yet instead of informing NWTS to postpone the sale, they transferred the loan to - in late -. - nor - sent us a letter 30 days in advance of this transfer as required. Now - will not inform NWTS of the modification papers. And NWTS knows of the modification papers because they have responded to parkview services acknowledging the prior - file - and now the new file under - -. But they have not postpone the sale date, as required by law. Unless something occurs according to what NWTS and - must do according to law, I will need to to file under bankruptcy protection laws to protect my asset. $2000.00

Northwest Trustee Services, Inc. customer in Washington
Feb 12, 2016

* Source: CFPB Complaint Database

Northwest Trustee Services, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Northwest Trustee Services, Inc.Complaint HistoryComplaints10/201412/20146/20158/20152/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Northwest Trustee Services, Inc.Loan modification,collection,foreclosure57.1%28.6%14.3%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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