MoneyGram Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

MoneyGram Money transfers department,

Domestic (US) money transfer Fraud or scam Puerto Rico

I was contacted by - - - license # - he said he was a lawyer representing - - in -, - - and stated that my cel # was chosen as a - place winner for a promo for the new dealership. I did not provide personal info, except for what he already had which was my full name and cel #, I did give them my address because he said they would deliver my prize personally. He then said that in order to complete the process they needed - for license, insurance, etc via money gram. He said when I receive the car I was to give him the Money Gram receipt that contained the reference # so the money could be claimed ; when I filled out the Money Gram it was sent to a woman named - - in -, RI whom he said was the promoter for the dealership. According to Money Gram 's website when a person picks up money sent to them, they are to provide a valid ID and the reference #. I never provided anyone with a reference #. So, an hour after realizing this was all a sham I went


only need the name, tel # and $ $ to claim it. So, I contacted Money Gram I made a complaint and the only info they could provide me was with the city and state where it was claimed and that I had to file a claim at my local police station and that they will provide the police with all the information requested. I need help in stopping this sort of thing happening to someone else and have all Money Gram stores change their policies to have everyone picking up money to provide a reference # in addition to a valid ID like a license or passport. Thanks in advance for info or help provided.

MoneyGram customer in Puerto Rico
Feb 08, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

Created with Highcharts 4.2.3MoneyGramComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MoneyGramFraud or scam0.7%89.0%5.1%0.2%5.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam0.4%2.2%1.1%9.4%84.7%2.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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