Capital One Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Capital One Bank account or service department,

Savings account Account opening, closing, or management Nevada

I have a - IRA with Capital One 360. My mobile app states my account is inactive and that I need to make a deposit or transfer to make it active. When I try either option it tells me to go to a Capital One ATM. There are no such machines in my state. I have now called this institution 6 times to get NO RESOLUTION! When I call I get transferred from person to person and explain my question over and over. In fact one agent even went so far to tell me I have no such account!

Capital One customer in Nevada
Feb 06, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with non-monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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