Savings account Account opening, closing, or management
Capital One Bank account or service department,
Savings account Account opening, closing, or management Nevada
I have a - IRA with Capital One 360. My mobile app states my account is inactive and that I need to make a deposit or transfer to make it active. When I try either option it tells me to go to a Capital One ATM. There are no such machines in my state. I have now called this institution 6 times to get NO RESOLUTION! When I call I get transferred from person to person and explain my question over and over. In fact one agent even went so far to tell me I have no such account!
Capital One customer in Nevada
Feb 06, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| richard.fairbank@capitalone.com | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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