TD Bank US Holding Company Credit Card Complaint

Billing disputes

TD Bank US Holding Company Credit card department,

Billing disputes New Jersey

i had to call 4 times this morning to make a payment first 3 time s they put me on hold with no explanation for 20 minutes. no apology. nothing. they think i can wait and 2 said they would not. i want something for my inconvenience. or i will be unable to use the card. horrible CS. no interest or a - dollar credit and investigate.

TD Bank US Holding Company customer in New Jersey
Feb 04, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20168/20169/201611/201612/20161/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyBilling disputes52.9%35.3%11.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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