Social Finance, Inc. Student Loan Complaint

Social Finance, Inc. Student loan department,

Non-federal student loan Getting a loan Qualify for a better loan than offered Pennsylvania

I applied for a refinance with SoFi and I was offered much worse terms than they advertise. I have approximately an - FICO score with over 12 years of stellar credit ( deep credit ), I make over -, I have no debt except for a car loan and the student loans ( not even a mortgage ) ; and SoFi quoted me at 4.99 % as the best possible fixed rate. The company has been advertising 3.5 % interest rates all over ( competing with other student loan refinance companies ) ; if I am not being offered the best rate, I believe that there may be some fraud going on with marketing the rates.