Wells Fargo Money Transfers Complaint

Wells Fargo Money transfers department,

International money transfer Other transaction issues New Mexico

On - - 2016 I went to the bank and requested a wire transfer to a company in - ( ( $5900.00 ). I filled out the wire transfer services instructions. See wells fargo reference number -. I was asked to put the - number and - number of the recipient bank, - in -. I wrote the correct - number, but got confused and did not put the payee 's correct IBAN number. The Wells Fargo staff also did not realize the incorrectness of the - number ( the number I put has too few digits to be a valid IBAN number ). I left the bank but twenty minutes later I realized that I has put the wrong number in the - field. I called the bank - both the branch and the Wells Fargo wire department. Both told me that it was too late " the wire had gone ''. I asked if I could follow with a correction. They said that Wells Fargo had to wait for the money to be returned by - which should, according to WF, take 3-5 business days. I asked if I could do a recall. WF said that would take


I am clearly getting the run-around where nobody wants to take the time or responsibility. I recognize the error that I made in initially giving the wrong - number, but I feel that WF can rectify the situation after two weeks if it wants to expend a little effort. Or did I just lose $6000.00 because I inserted the wrong number? - -