PayPal Holdings, Inc. Money Transfers Complaint

International money transfer Other transaction issues

PayPal Holdings, Inc. Money transfers department,

International money transfer Other transaction issues Virginia

I sent $250.00 to an elderly relative in -. When they went to pick up the money at - in -, -, they were informed that the money had already been paid out. My uncle never received it and obviously the Bank did not check that the whomever received it had the proper identification. Ever since I started the complain, - has been sending me back and forth to telephone Representatives with no power of decision. I eventually talked to an " Investigator '' who afterward did not respond my calls. Today, more than a month after sending the funds, I still can not recover them or have them disbursed to my uncle.

PayPal Holdings, Inc. customer in Virginia
Jan 29, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

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