The Regional Adjustment Bureau, Incorporated Student Loan Complaint

The Regional Adjustment Bureau, Incorporated Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Georgia

I attended Georgia - - - ( GA - ) in -, GA from -/-/--/-/-. I have several private student loans and have recently been trying to get my accounts in good standing as I am finally in the position to pay down some of my debts. -/-/- I was contacted by a debt collection company, Regional Adjustment Bureau, about a defaulted student loan now owned by - - -. They told me that the loan was a GTAM-MRU loan with an origination date of - -, -. They told me that the balance with all the fees and penalties was $45000.00. After months of back and forth, On - -, -, I agreed to settle the debt for $31000.00. On - -, - I wired the money to the instructed account. I received a paid letter that the debt had been satisfied. Over the next few month I noticed that none of my MRU loans had been changed on my credit report as " closed '' or " settled for less than owed ''. I began to worry and called the collection agency. I was informed that it could take 90 days for this information to change on my


I informed - - that this debt had been paid to a different collection agency on - -, - for much more money than that. I asked them for the loan origination documents. They mailed me the loan origination documents. I also contacted Regional Adjustment and they assured me that the debt had been settled. When I asked for the extreme differences in the amount owned and I was informed that my $31000.00 payment was for several loans that they had from me. I asked them to specifically indicate which loans they had of mine and where this money had been applied. I have never received those documents. -/-/- I was again contacted by - - about this debt. I asked them for a contact number to - - - and they could n't provide -, so I googled them. After calling several numbers I reached a voicemail and was later called by a representative. This representative stated that NO payment had been received from - - and that the account had left their office on - -, - because they had not been able to collect on the payment ; - - was now handling the collection of this debt. After many phones and extreme anger Regional Adjustment Bureau or - - - has not returned my money or called me to discuss this issue. Regional Adjustment was not under contract with - - - to collect this debt on - -, - and therefore the payment MUST be returned. In addition, Regional Adjustment did not accurately report the amount of money I owed and falsely negotiated a settlement that surpassed the debt owed. I am demanding my entire $3700.00 be returned so I can pay the correct debt collector $13000.00 and have this mattered settled.