Hunt & Henriques Debt Collection Complaint

Credit card Communication tactics called outside of 8am-9pm

Hunt & Henriques Debt collection department,

Credit card Communication tactics Called outside of 8am-9pm California

I sent payment through my bank online. Informed - from Hunt and Henriques that payment was sent and that it might take 5 days for them to receive. She calls me and leaves me a message that payment has not been received. I checked my online banking and it says payment is " paid ''. I also printed out a proof of payment. Called and spoke with - again to let her know that my checking account is reflecting the payment has been paid and asked her to double check. She says she does n't see payment has been paid and does't double check. I ask her again to check, She insist she does n't see it and to call back later to check again.

Hunt & Henriques customer in California
Jan 28, 2016

* Source: CFPB Complaint Database

Hunt & Henriques response to complaint:
Closed with explanation

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