PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Using a debit or ATM card Michigan

I was making a small purchase with my PayPal account, when the product I bought was defective, so I logged into my PayPal account to submit a complaint to the company I purchased it. From there I noticed my PayPal Credit ( which I never wanted ) had a large balance, $1400.00, as I looked into it, someone was able to rack up that amount in gift cards back in - ... I never any type of notification or phone call from PayPal about these transactions that all happened on the same day.

PayPal Holdings, Inc. customer in Michigan
Jan 26, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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