Capital One Credit Card Complaint

Capital One Credit card department,

APR or interest rate New Jersey

Capital One sent an optout letter that I did n't received. I called the first cycle that the rate went up and they refused to do anything about it. Them my business got hit with storm - causing me to lose 70 % of my income, for the past 2 years tried to get help from them and nothing, actually the opposite, they raised my rate. A bank taking advantage on a tragedy since I keep making payments but I 'm falling behind trying to avoid charge off, but C.One do n't care because they are still getting payments. The other - banks I do business with got a program right away for me and almost done with the accounts. Chame on CAPITAL ONE!!!!