Synchrony Financial Credit Card Complaint

Credit line increase/decrease

Synchrony Financial Credit card department,

Credit line increase/decrease California

- - - - - - - # -, -, - -/-/2016 -, -, Credit Card -, - - -, -, FL - - - Consumer Financial Protection Bureau Case number - - - Credit Card # - I received your respond on -/-/2016 and I am not happy with your response. It 's not a fair enough. On -/-/2016 when I called call center one of your managers Agreed to grant Visa card Credit Line of $5000.00 Please check your call records .I feel like your bank treated me different way and due to my Race I will like I got discrimination. I will requested again please reconsider my request. Thanks - - -

Synchrony Financial customer in California
Jan 26, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Consumer disputes how Synchrony Financial handled their complaint

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How Synchrony Financial handles Credit line increase/decrease complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCredit line increase/decrease87.0%7.4%5.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.2%8.2%9.7%2.3%0.4%5.8%73.3%0.1%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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