Capital One Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Capital One Bank account or service department,

Savings account Account opening, closing, or management New Jersey

Did not receive the promised bonus for depositing a certain amount into the savings account ( Promo Code - as mentioned in the letter sent to me )

Capital One customer in New Jersey
Jan 26, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Company profile

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How Capital One handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneAccount opening, closing, or management1.4%79.7%7.4%6.4%1.7%2.7%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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