JPMorgan Chase & Co. Credit Card Complaint

Advertising and marketing

JPMorgan Chase & Co. Credit card department,

Advertising and marketing District of Columbia

I received an unsolicited credit card in the mail - I thought that was illegal. This is an Amazon.com Visa Rewards Card. I hold several Visa cards, and the account number for the new card does not correspond to any of my current accounts, so it is not a replacement for a card that is expired. The thing that really makes me angry is that it is an amazon.com card, a card I have refused to sign up for, even though every time I buy something on Amazon I am subjected to insane pressure to sign up for one. One of the letters I received thanked me for " choosing '' the Amazon card, which I certainly did not. I have refused this card for years, and I intend to shred this one and all the documents that came with it. I do n't even know which bank or company had the gall to send me this card, but I intend to cut off any business dealings with them from now on.

JPMorgan Chase & Co. customer in District of Columbia
Jan 24, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20161/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Advertising and marketing86.6%4.5%9.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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