SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals Georgia

Sun trust bank put a one week hold on a deposit I made on - -, 2016. I have document proof that each of the - checks that made up the deposit were cashed at the respective banks on - -, 2016. Talked with a supervisor on - -, 2016 and was told they would release the money on the next day. They did not and they refuse to explain why the hold is still in place. Statement says the hold will release on -/-/2016. This is wrong!