E*Trade Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

E*Trade Bank Bank account or service department,

Checking account Account opening, closing, or management Texas

I have been waiting for ETrade to return my $100.00 checking account balance for - - months since requested ( 5 months after I closed the account ). I opened an account with ETrade in - 2015. After a few weeks of 'please resend this or that document ' and them losing the documents, I closed my accounts ( checking, brokerage, ira, etc. ). I closed the accounts in - 2015. It 's been 8 months and they still have not sent me the initial deposit I transferred into the account. ( I never used the account, initial deposit = $100.00. ) I 've made multiple calls and each time I 've been told a different story. Finally, on -/-/2015, a - - - indicated they would send me a check and it would take about 10 days. Well, it 's been 84 days and nothing. Since I have no checks, no ATM card, and no access to the account, I ca n't do anything but wait.

E*Trade Bank customer in Texas
Jan 23, 2016

* Source: CFPB Complaint Database

E*Trade Bank response to complaint:
Closed

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