Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Loan servicing, payments, escrow account Texas

On - -, - I mailed to Wells Fargo a Error Resolution Notice under 12 C.F.R. 1024.35. I received verbal acknowledgement from Wells Fargo that errors have been made on my account. I was advised by Wells Fargo that I would receive written confirmation of the errors including that the errors have been corrected. I have not received written confirmation. On - -, - I mailed Wells Fargo a request for a complete account history of my mortgage. As of - -, - Wells Fargo has failed to provide the information I requested. On - -, - I mailed Wells Fargo an additional letter. I advised Wells Fargo that I have not received an acknowledgement of the errors made on my account concerning the Error Resolution Notice. As well as advising that I have not received the information I requested on - -, -. As of - -, - I have not received from Wells Fargo a letter acknowledging errors made on my account ; if the errors have been corrected ; nor have I received a history of my account.