TransUnion Credit Reporting Complaint

TransUnion Credit reporting department,

Incorrect information on credit report Account status New York

- Bank sent me an - for $2400.00 a credit card account back in 2014. I added it to my tax return and I thought they would update the balance with the credit bureaus. However I looked at my credit report today and it is still reporting a balance of $2400.00. This negative reporting is hindering my credit report and score and I would appreciate it if you investigated this account with -.