JPMorgan Chase & Co. Credit Card Complaint

Late fee

JPMorgan Chase & Co. Credit card department,

Late fee Minnesota

I paid my Chase-Southwest Airlines credit card on time as always, arranged online through my bank. I apparently typed the amount off by $10.00. This resulted in a $ -+ finance charge for late payment. When I protested, they said this is a legitimate charge, as the late fee is on the full amount of the invoice, which was 0ver $2000.00. Is this allowed?

JPMorgan Chase & Co. customer in Minnesota
Jan 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Late feeSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate feeSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints