BBVA Compass Prepaid card department,
Gift or merchant card Managing, opening, or closing account Texas
BBVA Compass will not give us our own money. We have over $66000.00 on a gift card that we can not get them to release. We have called them, gone into their branches and reached out to them online. They keep giving us things to do, but now we are months into the process and we can not get our own money.
BBVA Compass customer in Texas
Jan 18, 2016
* Source: CFPB Complaint Database
BBVA Compass response to complaint:
Closed with explanation
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