WLCC Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

WLCC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect North Carolina

I took out a - loan in - 2015, they were not clear in the terms, though I questioned them, and was provided false answers since then they have been garnishing my account every two weeks for at least - some weeks -, I have called multiple times, and tried to pay them in full, but have been unable to, I 'm being told that 's not how it works, I have paid over - for this loan so far, I just want to be able to pay it off and be done. Please help.

WLCC customer in North Carolina
Jan 18, 2016

* Source: CFPB Complaint Database

WLCC response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3WLCCComplaint HistoryComplaints9/20144/201512/20151/20163/20167/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3WLCCCharged fees or interest I didn't expect25.0%75.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect2.5%82.2%5.2%4.1%0.3%5.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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