Loan Care Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Loan Care Mortgage department,

FHA mortgage Application, originator, mortgage broker New York

I am writing to inform you of the difficulty I have endured by refinancing with - -, who was seized by the Federal govt in -. I refinanced on - -, - with - -. They were shut down in - - by the Federal govt. My mortgage was transferred to Loan Care Servicing in Virginia. I have been asking for a copy of my title insurance since -, which over $3500.00 was included in my contract. I 've found monetary discrepancies & fallacies in my mortgage contract along with exorbitant charges through having a Forensic Audit done. The mortgage contract claims to be a fixed rate but in actuality is a variable rate. This is supposed to be an FHA loan but I can find no record of it. I 've contacted the Title agency, and the lawyer of record, - -, -. but neither to date has responded to me. I truly believe there was not ever an insurance title, and the charges stated in the mortgage are fraudulent. We have been requesting that the servicer do a restructuring of the loan, especially when my spouse faced hardship in - when he was laid off. A Forbearance was


We have recently received letters not only from Loan Care, saying they own the Note, but also from - -, who says they own the Note from Loan Care. We have checked our county records and find that many illegal assignments have been recorded in the - - clerks office. Also, new title insurance policies have been issued in the state of Virginia and in the state of -, T-. The loan number has been changed on three occasions throughout the the loan. We 've tried to seek justice by hiring at least - law firms but we were simply taken for a ride and our money. We were reimbursed a portion by the Federal Trade Commission. Now, even though we have recently spoken to - -, who claims they hold the Note, we 've received a Notice of Acquisition from the - Law firm representing Loan Care, saying we are in foreclosure and threaten to hand over the Title ( what title?! ) to HUD, who will in turn hand it over to Loan Care. We pray you will investigate this matter of fraudulent and unscrupulous acts from taking place and preventing these entities from unlawfully seizing our property without legal assignment of Note, Principal disclosed, issuance of our Homeowner 's Title policy in mortgage, and explanation of exorbitant charges in mortgage.

Loan Care customer in New York
Jan 15, 2016

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

Consumer disputes how Loan Care handled their complaint

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