Capital One Consumer Loan department,
Vehicle loan Problems when you are unable to pay Indiana
The COAF loan went into a charge-off situation. They mailed me a settlement offer on -. I did not have the funds available to take advantage of it. On - I sent a letter and check for $1100.00 with a settlement letter. They cashed the check, yet left the $8900.00 balance on our credit reports. We have gone back and forth for months until COAF, - - send us a letter saying they would accept the payment to settle this on -. Except COAF is still posting the $8900.00 balance? Will this nightmare ever end?
Capital One customer in Indiana
Jan 15, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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