Wells Fargo Debt Collection Complaint

Mortgage Improper contact or sharing of info contacted me after i asked not to

Wells Fargo Debt collection department,

Mortgage Improper contact or sharing of info Contacted me after I asked not to Texas

Wells Fargo home mortgage has contacted me two times looking for another person. I informed them on -/-/2016 that I am not that person and to remove my number from their contact list. They asked me to give a message to that person which is a violation of the FDCPA. I was contacted again on -/-/2016 by Wells Fargo home mortgage looking for the same person. I again informed them that I am not that person and to remove my number from their contact information and to not call. The 2nd call is a violation of the FDCPA.

Wells Fargo customer in Texas
Jan 13, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints8/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20148/20149/201410/201411/201412/20141/20152/20154/20155/20156/20151/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoImproper contact or sharing of info3.5%73.7%1.8%21.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info2.0%15.9%4.9%1.1%75.5%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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