Citibank Prepaid Card Complaint

Gift or merchant card Fees

Citibank Prepaid card department,

I just tried to use the remaining balance on my - CitiBank gift card but could not as it had expired. I then went to check my balance and saw that my money had been stolen in the form of an " Balance Expiration Fee ''.

Citibank customer in Alabama
Jan 12, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Website	http://online.citibank.com/
Phone	800-870-1073
Email
Address	701 E 60th St N Sioux Falls ND 57104
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Citibank Prepaid Card Complaint

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