Enhanced Recovery Company, LLC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Enhanced Recovery Company, LLC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Maryland

i had an account with - I opened with my daughter in -/-/-. I purchased - phones. In -/-/-, I paid off the phones and cancelled my service and left my daughter on the T-mobile account. She was paying the bill. The bills were forwarded to HER home in N.C. and she was paying them. Around -/-/-, my daughter purchased a 2 YEAR contract w/an -. I was contacted when she wanted to purchase the - and I told - I was no longer the owner of the account again. They again removed me from the account, approved my daughter for the - and I thought that was the end of it. Then I stopped receiving my mail all together, and discovered a change of address had been put in for me so I called the Post Office and had my mail switched back to my home and I discovered - was charging me for 'something ', so I called and told them I did n't have an account. They said they fix it and again I thought they 'd figure it out. I confirmed with my daughter that she was paying her bill because I continued to get bills


billing me for her - and billing my daughter only for phone service. They were trying to hold me accountable for her purchasing the phone but were billing her for the monthly service. I called several times with my contract showing I never authorized anyone other than myself to purchase or use my account. While this point is moot as I cancelled my account in -/-/-. There are numerous calls from me cancelling the account, and my daughter opening an account. The account my daughter opened was a special account that allowed for a two year contract with the purchase of an iphone. - used my credit to give her an -. I spoke with several representative there, and my daughter does n't have a problem paying for the - under the terms she thought she was agreeing to, i..e a two year plan which included the price of an -. I am not responsible. Further I should n't be in collections. I called this evening after having been promised that I would be removed from collections, the outstanding balance would be transferred back to my daughter 's account, she could pay over the term of her contract as it was stated and that my credit report would be corrected. Now, I 'm being told by - that they ca n't do it. It 's been too long they are n't resposible.

Enhanced Recovery Company, LLC customer in Maryland
Jan 12, 2016

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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