Commerce Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Commerce Bank Bank account or service department,

Checking account Deposits and withdrawals Missouri

i went to deposit my checks on -/-/2016 .The teller informed me the checks were on a 15 day hold because they were from out of town. i informed here - was a gemeral motors penison check and i have been banking here for over 25 years. teller stated she would have to get her boss ( supervisior - refused to give me her last name ) her supvisior informed me i had too many bounched checks but i tried to explain to her if she put the checks into the bank i wouldnt have bounced and she informed me if i took care\ of my finances i wouldnt have bounced checks. i work with the public and if i talked to a customer like she did i wouldnt have a job. i am so upset i am changing banks after 25 years she dosnt know why my finances are perfect or why occ i have a bounched checks thank you

Commerce Bank customer in Missouri
Jan 08, 2016

* Source: CFPB Complaint Database

Commerce Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Commerce BankComplaint HistoryComplaints3/20129/20122/20134/201310/20132/20145/20147/201412/20143/20155/20158/20151/20165/20166/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Commerce BankDeposits and withdrawals35.3%41.2%5.9%5.9%5.9%5.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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