Zions Bancorporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Zions Bancorporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I refinanced my home with California Bank & Trust, they sold the loan without notifying me, and I made my checks out to them for two months after the refinance ( I have copies of the cashed checks ) but they did not forward funds to the new lender. Inside of 60 days I was turned over to collections by the new lender, and after numerous calls to California Bank and Trust, with no results, I am now in default of my loan. A representative of California Bank and Trust has acknowledged their mistake but to date, and it has been over a month now, has refused to reimburse me or pay new lender. I do n't know what to do, but I 've hired an attorney to look into the matter, and would also like to file a complaint. I understand they are legally bound to notify me of selling my loan inside of 30 days, which they most certainly did not. It appears as if my - FICO score wo n't be - much longer.

Zions Bancorporation customer in California
Jan 08, 2016

* Source: CFPB Complaint Database

Zions Bancorporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Zions BancorporationLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow accountSource: Consumer Financial Protection Bureau

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