TransUnion Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

TransUnion Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report

I WENT TO - AS SUGGESTED BY - FICO TEAM AND THIS WEBSITE. I ORDERED ALL - CREDIT REPORTS. I RECEIVED THE FIRST REPORT FROM - AND SAVED IT. I THEN DISPUTED AN INCORRECT ISSUE AND RE-SAVED. I WAS THEN PREVENTED FROM PROCEEDING WITH THE REST OF THE REPORTING. I WAS, HOWEVER ABLE TO NAVIGATE ANYWHERE ELSE (PURCHASE CREDIT PROTECTION OR ORDER A FICO SCORE). THERE IS NO PERSONNEL ANSWERING THEIR LINE. I THEN CONTACTED THEM VIA THE ONLINE "CONTACT US", BUT HAVE NO WAY TO GO BACK TO MY REPORT. THIS IS UNACCEPTABLE.

TransUnion customer in
Jan 07, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

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