Retrieval-Masters Creditors Bureau, Inc. Debt Collection Complaint

Retrieval-Masters Creditors Bureau, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Maryland

In - -, American Medical Collection Agency ( AMCA ) reported to - Credit Report Agency an amount due of $ - for an invoice from - - - This amount was a billing error on - 's part. They submitted the invoice to the wrong address for my insurance company, and when they resubmitted it, they failed to include necessary information. They continued to bill me in excess of $900.00 for these services instead of billing me the reduced amount agreed to and contracted with my insurance company. It took me months to have them correct the invoice. I began communicating with - at - in - -, but the amount was not corrected until -. During this time, - - told me that a removal of the disputed item from my credit report was impossible without rebilling


I called AMCA on - and spoke to -, who said it was their policy to remove the item from Transunion within 45 days. I advised - this was not a PAID bill issue ; it was an INCORRECT reporting issue from -. She agreed and stated the company policy of a 10 business day period to remove the item from my credit. I confirmed that the item should not be marked as PAID, but should be completely REMOVED from my report. As of -, the item was still on my - report. I called AMCA and - apologized and said she would investigate. As of today 's -/-/- - update, this item still appears as $910.00. Reporting a false amount to a credit reporting agency is a violation of the Fair Credit Reporting Act. I believe that - - as well as AMCA both violated this act. Today I will contact Transunion to begin a dispute process. For your information, there are - complaints on the Better Business Bureau against AMCA for unfair billing practices.