SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Problems caused by my funds being low Virginia

My personal account is with Sun Trust bank. The paoblem is with a practice that banks use known as reordering transactions. On - - - I had numerous transactions that I made for the - season. On Monday - - - I had a balance of $45.00. I went to - and spent about $10.00 on my debit card, The next morning - - - i look at my phone and see that I am now negative over $400.00. I expected to see - overdraft fee because my wifes check that was direct depositied from her employer was incorrect, they did not pay her the full amount due by - of dollars. That being said if the bank had made the debits the way the transactions were made then that would have been acceptable. Instead they switched everything around they paid a large transaction they claim on the - and put the smaller ones that I had made on -/-/- after they cleared the larger - from the - this change caused me to have - overdrafts or $240.00 in fees. I went to my local branch and spoke to the Branch manager, - - he said that he did not have the authority to drop the charges and that he woudl have to send the information to another department. As of this date -/-/- at - nothing has been done.