TransUnion Credit Reporting Complaint

Incorrect information on credit report account status

TransUnion Credit reporting department,

Incorrect information on credit report Account status California

I received a copy of my credit report sometime in -. It shows I had a 30 day late payment to - Account - which was not true because I have had a - balance for quite some time. I called - and they admitted their mistake, then sent me a letter dated - - stated they would delete the delinquency from the credit report. I waited 30 days and it had appeared to be removed from - and -, but not Transunion. First I filed an online dispute with Transunion ( case - ). It came back with the delinquency still showing up. I called Transunion and they said it was - fault. I called - and they said they had sent everything in they needed to. Then I called Transunion back and conferenced in - at -. His number is -. - told Transunion they had sent everything in to remove the 30 days late mistake. They even sent me another letter dated - -, that the delinquency should be removed. Transunion told me to file another dispute. That came back denied as well even after I uploaded the letter from - that the delinquency should be removed.


with - to verify the delinquency was n't valid however - would n't give out any information. I told - I could conference - in right now to verify. He said he did n't have that capability and I should call back tomorrow and ask for " Special Handling in the - '' who can do phone verifications. This is absolutely ridiculous and I have never gone through a phone experience this bad, all while my credit score is inaccurate because of an incorrect delinquency that the creditor is admitting is not accurate. Please help me. -

TransUnion customer in California
Jan 07, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

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