Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Michigan

My husband and I have been having problems with our 2nd Mortgage with Wells Fargo since our bankruptcy in -. I went to a special - hearing before the bankruptcy judge regarding his concern about us reaffirming the 2nd mortgage. We went to our bankruptcy lawyer and address his concern but the lawyer felt we would be in jeopardy of losing our house if we did not sign it. We signed the 2nd mortgage which was a balloon interest only coming due at 10 years. In - my husband was laid off and I was without work - - -, - - -. We were struggling with payments and the balloon payment was due in - of -. We tried several times to refinance the - mortgages together but could not get enough equity to do this. We qualified for the Helping Michigan 's - - - - loan program for the period of - - through - -. Wells Fargo started working on our refinance of our - Mortgage in - or - of - before it was due in - -. They kept


though they would not let us send in a payment. We finally got the loan back refinanced and have been making payments regularly since. There was concern during this 12 months that they was something not quite right but they continued calling and assuring me the loan was fine. Since the refinancing my husband and I are still looking to put the - loans together and refinance but every time we try this the banks have been telling us the numbers do n't add up. Our local banker Now in - - has told us - of the credit bureaus are reporting the loan as being - in -. I have been on the phone with Wells Fargo for the last month and they can not come up with the proper paperwork that I have requested : 1 ) Reaffirmation hearing from our bankruptcy. 2 ) Paperwork on the refinancing of our balloon payment. 3 ) Removing our delinquent marks from the credit bureaus. At this time I feel that Wells Fargo has more than harassed me through our time holding our 1st and 2nd mortgages with them and caused great stress and lost time dealing with their run around. I feel they are being fraudulent towards us by never producing any paperwork or answers when needed. We would like this resolved.