Scottrade Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Scottrade Bank Bank account or service department,

Other bank product/service Account opening, closing, or management California

Scottrade submitted false information to the IRS and refuses to correct it, that is the short story. More information : During the past years when I previously used my former Scottrade account, I noticed a number of problems with Scottrade 's - submissions that they were reporting to the IRS. The problems included incorrect trade dates, improperly formatted items, and most severely incorrect profit/loss calculations. ( Brief research on this topic shows that Scottrade has a number of complaints about late, false, or incorrect -. ) I contacted Scottrade to have these issued resolved and unbelievably, they refuse to respond and claim that because I am no longer a customer, I am no longer eligible for account services. Interestingly enough, the IRS agreed with me, corrected the problems and sent me a balance for the overpaid tax. Shortly after that and shortly after my complaints to Scottrade, Scottrade re-submitted unchanged - forms to the IRS. The IRS then processed those forms and promptly asked for the balance that I had received back.

Scottrade Bank customer in California
Jan 07, 2016

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

Consumer disputes how Scottrade Bank handled their complaint

Created with Highcharts 4.2.3Scottrade BankComplaint HistoryComplaints3/20155/201510/201511/201512/20151/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Scottrade BankAccount opening, closing, or management88.3%11.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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