SunTrust Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals District of Columbia

cfpb compliant # - Sometime in 2015 a so call, friend, - - - - - - , - - , Maryland -, ( - ) - illegally and without my authorization apparently withdrew over $40000.00 from my SunTrust checking account. SunTrust bank allowed this to happen and refused to investigate after my repeated request to do so. Another friend and neighbor, - - on my behalf went to SunTrust Bank several times and requested that they investigate the theft of my funds. I requested SunTrust to forward my checking account statement including copies of all withdrawals. They refused to do so. At no time knowingly did I give - - a financial power of attorney to make withdrawals from my bank account.

SunTrust Bank customer in District of Columbia
Jan 06, 2016

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankDeposits and withdrawals0.5%53.1%34.9%4.6%1.4%3.2%2.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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