SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals Georgia

I have pictures to support my claim. Suntrust has charged me overdraft fees on settled positive balances. On - -, I had an ACH payment and credit card payment that has been posted on my account on the -/-/-, but they have, on their end posted it as a pending transaction and moved a payment that was done on - under the posted - payments. I was told by the manager of Suntrust that this is a practice of theirs. To move the higher items, even though they are not posted under the lower items that are posted, and directly above deposits to pay those first. As a result, I am paying overdraft fees on items that were not overdrawn on my account. The bank manager told me that this practice is legal and how they do their banking. This ca n't be a legal practice moving items in our accounts to get over drawn payments. No way this is legal, but they told me they do this to all customers. I was warned from a coworker not to do banking with them because they do this and now I wish I would have listed. They did this same thing last month and I was given back my over drawn payment. They refuse to take those overdrawn payments off my account. I will be closing this account. Please help! I am sure they have been doing this all along now. Now I understand why when I check my account and it 's good then I check it again and it is overdrawn. They are moving items around in my account to get money. This needs to stop.