Discover Credit Card Complaint

Discover Credit card department,

New Jersey

During the months of -/-/- and -/-/2015, $720.00 in cash advances were made via - -, with my Discover card. I was charged $10.00 per transaction making the total -. These transactions were made nine times. These were not authorized by me. I am set up for fraud alerts but I was not alerted to what was happening and so I was unable to stop the transactions. But for their failure to provide fraud protection as promised I would not have this charge on my account. If these suspicious transactions do not trigger a fraud alert, then what does. I have written to the company many, many times and have not received one written reply. Curiously, when I signed up on - I got a fraud alert! That 's so funny! So I called them and while I had them on the phone I asked about the cash advances and they said that since my son made them that they are not liable. I was shocked. My son was not authorized to make those advances. What gives them the right to say that he is authorized to do so? In any case, their fraud alert did not work as promised. I should n't have to pay the fraudulent charges. Thank-you. - -