ACE Cash Express Inc. Payday Loan Complaint

Payday loan Can't contact lender can't contact lender

ACE Cash Express Inc. Payday loan department,

Payday loan Can't contact lender Can't contact lender Texas

Around -/-/- I received a missed call from - so I returned the call. It was a man named - - that answered the phone. He asked for my info so i complied and then he responded by asking me why have I not paid the balance on the loan I responded that I waiting on BCFP to respond to my request. He then begain to disrepect me by saying that im a fraud, liar and a thief i have no intentions on paying anything back and that he deals with people like me everyday. I then responded by telling him he doesnt know anything about me and i refuse to argue with him to let me speak to someone else he refused at first because he was the only person i can speak to but i kept insisting so finally he put mr. douglas on the phone and it basically went the same way telling me that they want their money and their going to put me in jail for fraud. I got tired of them yelling and cursing in front of my kids so i hung up the phone but they just called again. i answered and asked - - to send me the email that i asked for and to not call back until i send the email back to them. On -/-/16 i received a call from them again it was - - once more i tried to resume where he left off but i cut him off by asking why i have not received the email yet he just kept asking when do i plan on paying them i told him once i receive the proper info to ensure the loan is actually mine i will go from there. please help me to make sure that this is not a scam.

ACE Cash Express Inc. customer in Texas
Jan 04, 2016

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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