Rent Recovery Solutions Credit Reporting Complaint

Incorrect information on credit report account terms

Rent Recovery Solutions Credit reporting department,

Incorrect information on credit report Account terms Georgia

I was looking to move into a new apartment and I was denied. I discovered that I had an account in collections with Rent Recovery Solutions from - - apartments managed by -. During the time I lived there my apartment was in deplorable conditions due to roof leaks and unfinished repairs from maintenance. After numerous request to maintenance and management about those issues I was completely ignored. I had no other alternative than to withhold rent payment and go to court. They filed suit because of this and I filed a countersuit due to the fact they refused and failed to repair the property. The results of trial were that I had to move by -/-/2015 and I did not have to pay any money to the property for rent, late fees, utilities, and court cost. I have provided this information to - - at Rent Recovery Solutions as well as copies of the court orders. After verification of receipt of papers, she stated that her client - - apartments refuses to remove the erroneous information and to will continue to report it to the credit bureau and advised that I file a dispute. This has caused a great damage while trying to secure a home for me and my family.

Rent Recovery Solutions customer in Georgia
Jan 04, 2016

* Source: CFPB Complaint Database

Rent Recovery Solutions response to complaint:
Closed with explanation

Consumer disputes how Rent Recovery Solutions handled their complaint

Created with Highcharts 4.2.3Rent Recovery SolutionsComplaint HistoryComplaints10/20143/20157/20158/20151/20168/201610/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rent Recovery SolutionsIncorrect information on credit report100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.3%68.8%0.1%29.5%1.2%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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