Amex Credit Card Complaint

Other

Amex Credit card department,

California

I have been a customer since -/-/- ... I have an excellent payment history ( AME- stateded this ) ... My - credit cards from AME- were suspended without cause ... I was not notified, I found out my cards were suspended when a purchased was declined ... I faxed an agreement that AME- may look at my -/-/- tax return ... Poor response ... Stated my spending needed to be justified ... I was approved for the - American Express Card as these - cards are still suspended.

Amex customer in California
Jan 04, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20123/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201612/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexOther0.7%69.3%13.4%11.2%0.7%4.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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