JPMorgan Chase & Co. Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

JPMorgan Chase & Co. Consumer Loan department,

Vehicle loan Shopping for a loan or lease Texas

I have a Slate credit card from Chase. As a benefit, Chase gives me visibility of my - credit score from - each month. Issue I recently applied for a Chase auto loan. Per my credit report, Chase used the - credit score in its loan decision. Providing me - credit score but using a different credit score in the loan application process is deceptive. Why the disparity?

JPMorgan Chase & Co. customer in Texas
Jan 02, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Shopping for a loan or leaseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or leaseSource: Consumer Financial Protection Bureau

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