M&T Bank Corporation Bank Account Or Service Complaint

Checking account Deposits and withdrawals

M&T Bank Corporation Bank account or service department,

Checking account Deposits and withdrawals Maryland

We have received multiple unlawful overdraft fees from M & T. We have set up automatic payments for our bills. However the amount does not come out of the account when it is suppose to. The amount is held and taken out of the account weeks after. The bank machine displays the incorrect balance. Causing the account to be overdrawn. As a result of the account being overdrawn the other bills which are suppose to get paid are rejected. The company without authorization tries to take the money from the account multiple times after rejection. As a result the bank charges - for each time the company tries to get the funds after rejection. We were not notified about these fees. The account has been overdrawn multiple times due to the fact that the correct balances were not displayed at the ATM and online. We were told by M & T not to trust the ATM machine or Online balances when we complained. We are also being charged a service charge to our savings account if it is not over - dollars. There was no notification of this matter. We were told that all checkings and savings accounts were free. As a result we have paid M & T bank thousands of dollars in unlawful overdraft and service fees.

M&T Bank Corporation customer in Maryland
Dec 30, 2015

* Source: CFPB Complaint Database

M&T Bank Corporation response to complaint:
Closed with explanation

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