Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Wisconsin

Wells Fargo received a verbal appeal on - -, 2015. This was the only time we were given to verbally discuss - mortgages with Wells Fargo underwriter at a meeting set up by - -. On this date Wells Fargo underwriter, - -, requested our appeal to be written. This written document was never reviewed. Instead of a response to our appeal, our modification that we had just finished all the trial payments on, was being withdrawn because we had appeal request. This is the second time Wells Fargo has withdraw our modification when we asked for a review of the information they are using. Our trial payments have been made on - different modifications. They have been completed twice.