Wells Fargo Credit card department,
I paid off a credit card when refinancing. The payoff was $1600.00 too much. Wells Fargo received the payment on -/-/15. said they refunded the money 20 days later on -/-/15. 19 days later still have not received the refund. Spoke to a " supervisor '' who said that if I wanted another check sent out, they would first have to send me a letter to get notarized, send it back and then Wells Fargo will send me another check in the same manner. they refused to send it via any way that can be traced.
Wells Fargo customer in New York
Dec 28, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.wellsfargo.com/ |
| Phone | (866) 249-3302 |
| [email protected] | |
| Address | 420 Montgomery St Frnt San Francisco CA 94104 |
| Wells Fargo | |
| Wells Fargo |
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