TCF National Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

TCF National Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Arizona

My wife and I have our mortgage through TCF Bank. Five years ago, we were offered a low interest payment, which would end in a balloon payment of $160000.00, due -/-/-. They were never clear about what would happen on the balloon date, as we would not have that much money. Finally, they offered a reasonable new loan, effective -/-/- Now, just one day before -/-/-, we were told that our loan is on hold. I relied on their promises in good faith ; now, I fear they are trying to somehow trick us into a foreclosure.

TCF National Bank customer in Arizona
Dec 28, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3TCF National BankComplaint HistoryComplaints1/20124/20126/20128/20129/20142/20155/20159/201510/201512/20156/20168/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TCF National BankApplication, originator, mortgage broker46.7%20.0%20.0%13.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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