Amex Prepaid card department,
Gift or merchant card Managing, opening, or closing account California
Received a prepaid card and was unable to use it. The funds expired and American Express will not re-issue the card or provide me the funds. In their minds it is a rewards card, but that seems like a way to simply skirt the CARD act and not follow it, and look after the consumer.
Amex customer in California
Dec 22, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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