Capital One Credit Card Complaint

Unsolicited issuance of credit card

Capital One Credit card department,

Unsolicited issuance of credit card Oklahoma

Received an unsolicited platinum mastercard from capital one in the mail

Capital One customer in Oklahoma
Dec 23, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Company profile

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How Capital One handles Unsolicited issuance of credit card complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20157/20158/201510/201511/201512/20152/20164/20165/20166/20168/20169/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneUnsolicited issuance of credit card0.7%60.1%9.1%17.5%3.5%9.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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