Wells Fargo Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Wells Fargo Bank account or service department,

Other bank product/service Account opening, closing, or management Nevada

Essentially this is NOT my - complaint about Wells Fargo Bank. They treated me like dirt when I was robbed a few yrs ago & wanted a HELOC loan as I was robbed of all my money, ID, etc. In any event, they lent me $ - at 29.99 % with the understanding that THEY would deduct the monthly payment from my WF checking. Before I got that - loan, they hit my credit reports - hard inquiries in 3 wks. I complained to the CEO 's office & had to deal with the CEO complaint dept in AZ. They were ok, but did nothing to really help. I just figured I 'd let it go after I got removed all but - of their HARD inquiries. Everyone knows a hard inquiry goes against your credit by about - pts apiece ( they tell you - pts ). OK, other problems with their ethics or lack thereof, but I recently sold a property & decided I was going to pay down ALL my open credit accts.-, WF who was " supposed '' to take the money out of my checking for the payment ( their own bank checking ), on


I am a senior citizen so I choose not to put any in WF but minimal. Several times, WF took payment early ( even though they knew I deposited a check from another bank & it was there & visible to me ), but they said money was not there so the " PAID '' to the personal line of credit. In paying to that personal line of credit, they charged me an OVERDRAFT fee each time of $35.00 even though the money had been put in their bank ( they also HOLD CASH from - inside WF acct to another JUST TO GET ANOTHER DAY OF INTEREST ). OK, I paid $1200.00 from my WF checking on the -, done online instant transfer to the loan account ( it showed PENDING for 3 days ... - - - does not do that ). I then decided to put - in my WF checking to pay another $ - on that loan. So, I paid $3200.00 on that loan knowing they put another HOLD or PENDING on the money transferred from their own acct. I just went in to transfer $500.00 from my WF checking to that same WF loan. It says of course ... PENDING ( it 's cash for goodness sake! & their cash ). OK, I happened to look & noticed the change & I have not been notified by them, but I noticed it said all of the entire loan had $390.00 available. Well when you pay as much as I have in 2 wks, I knew that was wrong. I looked & GOOD OLE WF BANK had lowered the amt of the loan from - to - ( of course with full intent in my opinion of destroying my credit ). I had - bank do that a couple of yrs ago. So unethical. HOWEVER, at the time of this complaint, they have not bothered to tell me they have done this. I just happened to see that the amount of loan is $ - & amount available is $390.00 They are scum! I decided I am going to go into WF Bank on Mon. & pay the remainder in cash & close the acct. They are an unethical bank, will do anything to take a random $ - in fees, PLUS they have a borrowing fee of no less than $ - on this loan acct. I AM GOING TO CLOSE THE ACCT WHEN I BRING THE CASH TO THEM ON MON. I am just wondering if they will refuse the payoff. I do n't want any more money from that bank. They " claim '' they can not see the payments you make from other banks, but can they not see the payments you make from their own bank?? I 'm - yrs old & I am highly ethical. It unnerves me to no end when you have worked hard for 42 yrs ( as I have ) & are treated so bad by A BANK W/NO ETHICS. I feel the public should be made aware of their lack of standards, tricks, tactics. This is crooked & WF does not deserve my business. I have another home on the real estate market ( this is a home that started off in the millions FOR SALE & it has been FOR SALE SINCE 2012, has not sold! It 's paid for. Needless to say, money will go to another bk.

Wells Fargo customer in Nevada
Dec 20, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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